25 November 2008

Day 91 of 365: F%$#&@*~!!!!

Isn't she a beauty?? My new combo modem/wireless router! $139 later.... Stupid Comcast internet blew my router and modem this morning. They kept giving me the run around about how it was not their fault. I went out and got this new one tonight at Best Buy and got connected within a few minutes. Luckily, the guy at Best Buy was familiar with Comcast and was able to point me in the right direction! This combo one was cheaper than buying two separate ones. At least now I can stop "renting" the other one from Comcast.

One funny aside from when I went to Best Buy. Since both the modem and router wouldn't even power up anymore, I took them into the store to make sure that I wasn't just doing something wrong. As I walked up to their Geek Squad tech counter, I calmly asked if Chuck was there. You know, Chuck from the show "Chuck" who works at Buy More?? LOL The guy just said "oh, Chuck's already gone home!" I had to explain it to him! At east it calmed me down, since at this point I was livid after dealing with Comcast customer non-service!


Customer.Connect.Melissa said...


Sorry about the problems with your Comcast. If there's anything our team can do to make this right for you, please email us at We_Can_Help@cable.comcast.com. We're here if you need us.

Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations

Kim said...

I hate Comcast. They wronged me years ago and I've never forgotten.

Beth said...

Is that first comment for realz?